How to use your Asda gift card online
You can spend your Asda gift card during the online checkout when you place an order through the Asda website. The process is quick and easy; you only need your 19-digit card number and PIN.
Using your gift card
When you’re ready to pay for your shopping, just follow these simple steps:
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Once you’ve added all of your items to your basket, proceed to the checkout.
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Navigate to the payment section.
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Select the option to pay with a gift card.
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Enter your 19-digit gift card number.
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Enter the PIN from the back of the card.
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Apply the card to your order.
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Once entered, the value of your gift card will automatically be deducted from your total order amount.
Paying the remaining balance with another payment method
If your gift card doesn’t cover the full amount, you can easily pay the remaining balance with accepted payment method, such as a debit card.
Your gift card will always be applied first, and the remaining amount (if any) will be charged to your other payment method.
What to do if your gift card isn’t accepted
If your gift card is not working during checkout, try these quick checks:
- Make sure the 19-digit card number is entered correctly.
- Confirm the PIN is correct.
- Check that no spaces have been added accidentally.
- Verify that the card has been activated.
If the issue continues, contacting customer support is the best next step.
Checking your remaining balance after purchase
After using your gift card, you’ll be able to see the remaining balance printed on your receipt. You can also check it anytime using our online balance checker – this is often the quickest way to find out how much you have left to spend on your gift card.
Using an Asda e-gift card
An Asda e-gift card is a digital version of a physical gift card – the key difference is that it comes by email and lives on your phone. The way you use it is exactly the same.
You can use it when shopping online (by typing the gift card number into the gift card box at checkout), or you can use it in store by showing the code or barcode.
Digital and physical gift cards are both accepted in store and online.
Where to find your e-gift card number and PIN
Your card number and PIN for your e-gift card are included in the confirmation email that was sent when the e-gift card was bought. The email will tell you:
- The 19-digit gift card number.
- The PIN.
- A barcode or reference code.
Important things to know before you spend your gift card
Using more than one gift card
You can use multiple gift cards in a single purchase. For example, if your shopping comes to £60, you can use a £50 gift card and a £20 gift card, and you’ll still have £10 left on whichever one you used last.
Using gift cards with offers or discounts
You can use gift cards with offers and discounts in the same way you can use cash or card with offers and discounts. The promotion (such as 2 for £5 or our iconic Rollback reductions) gets applied first, and the gift card is then used to pay the balance.
Expiry dates and terms
Asda gift cards are active for two years following their last transaction – this could be spending on the card or just checking your balance. So, as long as you use your card within 48 months of its last use, it’ll stay active.
See our full card terms and conditions and frequently asked questions.
Common questions about redeeming Asda gift cards
Can I part-pay with a gift card?
Yes. If your gift card doesn’t cover the full purchase amount, you can part-pay with another payment method, such as a debit or credit card. This works both online and in store.
Can I use my gift card online and in store?
Yes. Asda gift cards can be used online through our website or in our physical stores.
What should I do if my gift card isn’t working?
If your gift card isn’t being accepted, try the following:
- Double-check the card number and PIN
- Make sure no spaces have been entered
- Confirm the card has been activated.
If problems continue, contact customer support to resolve the issue.
Where can I check my gift card balance?
You can check your remaining balance anytime using our online balance checker. This works for both physical gift cards and e-gift cards and provides your balance instantly.